Contact us for more details:

FASHSELECT COMPANY

19/247, Malviya Nagar, Delhi-110017
e-mail: support@fashselect.com
Tel: 011- 42430621 (11:00 a.m to 6:30 p.m, Mon. to Sat.)

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

No Delivery Charges, 100% FREE Shipping.

Which payment methods are accepted in the Online Shop?

You can Pay us via Debit Cum ATM Card, Credit Card, Wallet (Patym/Phone Pay), UPI..

How long will delivery take?

Minimum 4 Days Maximum 7 Days.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure..

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via sms and e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment are sent out on the day we receive the payment.

Do I receive an invoice for my order?

Yes. You will receive your invoice via e-mail when your order is sent out to you.

How do I return a product?

Step 1: Go to our contact us page and fill the form with all the necessary details. Once we verified things we will initiate a product return for you.

OR

Step 2: Click on Track order/Initiate Return on Menu bar, fill your order ID or AWB No. Then click on Request Return.

request return form

When I will get refund/exchange against return?

Once we receive the product back to our warehouse. We will check and verify the things and will initiate a refund every Tuesday to the account details you provide.

For product exchange, we will ship a brand new product for free of cost on the same day, once the product reached to our warehouse.

Where I will get a refund?

You can provide us your Paytm, Gpay, bank details, or any other UPI option to get a refund by filling the contact us form or via email at support@fashselect.com

Send us an email

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